SOAS team deliver cultural awareness training to Great Ormond Street Hospital

GOSH; Great Ormond Street Hospital for children; London

Renowned for being a world-leading Children’s Hospital, Great Ormond Street Hospital (GOSH) has recently witnessed an increase in clientele from the Arabian Gulf.

On 5 November 2019, the SOAS Knowledge Exchange Team welcomed over forty healthcare practitioners from GOSH for a bespoke Middle-Eastern cultural Awareness programme – ‘Caring for Patients from the Arabian Gulf.’

The aim of the annual bespoke programme is for the GOSH team to leave with an improved understanding of how to better connect with patients from the Arabian Gulf countries. This year’s course was conducted with a specific purpose of enabling GOSH staff with the chance to deliver increased quality of care through a better understanding of their Middle Eastern clients and their needs.

In order to deliver a well- rounded session of the region, the Knowledge Exchange team collaborated with SOAS lecturer, Jonathan Fryer and SOAS alumni Dr Alanoud Al Sharekh to develop a programme that covered vast themes including Arabic culture, history, social norms, etiquette and customs within a healthcare setting.

MENA programme; GOSH; Great ormond street hospital

The MENA experts brought valuable knowledge and experience to the programme. Jonathan, with his experience as an international affairs broadcaster and author, with a particular focus on the Middle East/North Africa (MENA), and Dr Al Sharekh, who is an Associate Fellow at Chatham House in the MENA region. Dr Al Sharekh also leads the ‘Empowering Kuwaiti Women in Politics’ training programme.

The lectures, videos, lived experiences and an open discussion were rounded off with an interactive Q&A session, where members were able to reflect on their learning. We are pleased with the success of the session and look forward to continuing our relationship with Great Ormond Street Hospital.

Feedback from participants included:

‘I found the course to be very informative, the interactive part of the session was educational and engaging.’

‘Very helpful, well organised, learnt a lot. Excellent speakers. Attentive organisers.’

Simangaliso Angela Mpofu is Enterprise and Innovation Officer at SOAS.

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